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Welcome to Purewears!

We’re thrilled to have you with us! At VortexPicks Private Limited, we offer a thoughtfully curated selection of stylish clothing for both men and women, designed to refresh and elevate your wardrobe. Your trust means the world to us, and we’re committed to providing you with a smooth, enjoyable, and stress-free shopping experience.
 

Before you explore our collection and find your next favorite piece, we kindly ask you to take a moment to read through our Terms and Conditions, ensuring you have a clear and secure shopping experience.
 

Purewears is proudly operated by VortexPicks Private Limited. In this document, "we," "us," and "our" refer to Purewears, while "you" and "your" refer to you, our valued customer.

Agreement to Our Terms

By using Purewears, you agree to abide by these Terms and Conditions. We encourage you to read them thoroughly before making a purchase or using our services.
 

If you don’t agree with any part of these terms, we kindly ask that you refrain from using our website.
 

By continuing to browse and shop with us, you acknowledge that we may update or change these terms from time to time. Our aim is to ensure your shopping experience remains safe, transparent, and enjoyable.

Who Can Shop With Us? To shop on Purewears, you must:

  • Be at least 18 years old and legally able to enter into contracts.
  • If you're under 18, you’ll need permission from a parent or guardian to browse and place orders.

Important Notice: We reserve the right to restrict or end access to our website if a user violates these terms or engages in fraudulent behavior. Your shopping experience is governed by these terms and any relevant laws.

Creating Your Account

A Personalized Shopping Experience By signing up on Purewears, you unlock a shopping experience tailored just for you! To create your account, simply provide accurate and updated details like your name, email, and shipping address. Keeping this information up to date helps us process your orders efficiently and ensures a smooth shopping journey.
 

Account Security: Your account credentials, including your password, are your responsibility, so please keep them safe and private.
 

If you notice any unusual activity or suspect unauthorized access, get in touch with us immediately for assistance.
 

At Purewears, we take your security seriously and have implemented strong measures to protect your personal information.

Product Information & Availability

What You Should Know We work hard to provide accurate product descriptions to help you make well-informed decisions. However, please note the following:
 

Color Variations: Lighting and screen settings may cause slight differences in color.

Stock Updates: Product availability may vary depending on demand.

If an item you’ve ordered is out of stock, we’ll notify you as soon as possible and suggest alternatives. If you have any questions about product availability, don’t hesitate to reach out to our support team for assistance.

Pricing & Secure Payment Methods 

At Purewears, we strive to offer competitive prices on all our products. All prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise. Keep in mind that prices may change from time to time, and any discounts or special offers will be reflected during checkout.
 

Accepted Payment Methods: To make your shopping experience smooth and secure, we accept a variety of payment options, including:
 

  • Credit & Debit Cards
  • Net Banking
  • UPI (Unified Payments Interface)
  • Mobile Wallets

All transactions are securely processed through trusted payment gateways to keep your financial information safe. By placing an order, you agree to the pricing and payment terms at the time of purchase.
 

Order Processing & Confirmation Once you place your order, our team will begin processing it right away. You’ll receive a confirmation email with your order number, item details, and an estimated delivery date.
 

Important Notes:
 

  • Please double-check the order details in your confirmation email.
  • If you notice any mistakes, contact our support team immediately.
  • While we aim to process orders as quickly as possible, delivery times may vary based on product availability and location.

We’ll keep you updated on the status of your order and let you know if there are any unexpected delays. If you have any further questions, feel free to reach out to our customer support team at any time.

Intellectual Property: Protecting Our Content

At Purewears, we take pride in our original content. This includes:
 

  • Text
  • Images
  • Logos
  • Design Elements

All of these are the intellectual property of VortexPicks Private Limited or our licensors and are protected by copyright laws.
 

What You Can’t Do:
 

  • You cannot copy, reproduce, or distribute any content for commercial purposes.
  • You cannot modify or use our branding without prior written permission.
  • We take protecting our intellectual property seriously and may take legal action if our content is used without permission. By using Purewears you agree to respect our intellectual property and use our content responsibly.

Reviews & User Contributions

We love hearing from you at Purewears! Your reviews, feedback, and shared photos help other shoppers make informed choices and allow us to continuously improve.
 

Review Guidelines:
 

  • Be honest and share your true experience.
  • Keep your reviews respectful and focused on the product.
  • Avoid including inappropriate, offensive, or misleading content.
  • By submitting reviews or photos, you grant us permission to use them on our website, social media, and in marketing. We reserve the right to remove any content that doesn’t align with our guidelines.

Your Privacy Matters to Us

Your privacy is important at Purewears. We're committed to protecting your personal information to ensure a secure shopping experience.

How We Use Your Information

  • To process orders and assist with customer support.
  • To provide personalized shopping experiences and tailored recommendations.
  • To keep you informed about new arrivals, sales, and promotions (only if you choose to receive them).
  • We follow strict security protocols to safeguard your data and never share it with unauthorized third parties. You are in full control of your information and can update or delete it at any time. If you have privacy concerns, our support team is here to help.

Links to Third-Party Websites & Services

To enhance your shopping experience, we may link to third-party websites, such as:
 

  • Payment gateways
  • Delivery partners
  • Promotional or affiliate partners


Please note that these external websites have their own privacy policies and terms of use, which may differ from ours. We encourage you to review them before sharing any personal information. While we carefully choose our partners, we are not responsible for their content or security practices.

Limitation of Liability

We strive to provide a seamless shopping experience, but there are some things beyond our control.
 

What We Are Not Liable For:
 

  • Indirect, incidental, or consequential damages resulting from your use of our website or products.
  • Errors, omissions, or inaccuracies in product details or content.
  • Technical issues, website downtime, or disruptions affecting your ability to access the site.

Our Maximum Liability:
 

If something goes wrong, our liability is limited to the amount you paid for the product or service related to the issue. By using our website, you accept these limitations.

Your Responsibilities & How You Can Help Us Stay Secure

By shopping at Purewears, you agree to:
 

  • Use our website responsibly, legally, and ethically.
  • Avoid fraudulent activities or misusing our services.
  • Take responsibility for any actions that may result in legal claims or disputes.

Indemnification Clause

By using Purewears, you agree to protect us—along with our employees, affiliates, and partners—from any claims, damages, losses, or liabilities that arise from:
 

  • Your use of our website or products.
  • Any violation of these Terms and Conditions or applicable laws.
  • Third-party claims related to your activities on our website.
  • If any legal issues arise, you agree to cooperate with us to resolve them fully.

Governing Law & How We Handle Disputes

Legal Compliance:

These Terms and Conditions are governed by the laws of India. Any disputes arising from your use of Purewears will be resolved in accordance with Indian law.
 

How We Handle Disputes:

We always strive to resolve issues quickly and amicably. If you encounter any problems, we encourage you to first reach out to our support team for a prompt and friendly resolution. If we are unable to reach a resolution, any disputes will be handled through binding arbitration. Please note, we do not permit class action lawsuits.
 

We are dedicated to resolving matters fairly and transparently to ensure that your shopping experience with us remains positive.